Your privacy matters

Privacy Policy

Effective January 1, 2026

Overview

Car Mart Auto Dealer (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website and to information you provide when buying, selling, trading, or financing a vehicle with us.

Information We Collect

  • Contact details — name, phone, email, and address you submit through our forms.
  • Vehicle interest — the vehicles you ask about, trade-in details, and messages you send us.
  • Credit application information — if you apply for financing, we collect employment, income, residence history, and sensitive identifiers including your Social Security Number and date of birth, which are needed to evaluate financing and obtain a credit report.
  • Technical data — basic information such as your IP address, recorded with your consent for fraud prevention and audit purposes.

How We Protect Sensitive Information

We take the security of your information seriously. Sensitive data submitted in a credit application — including your Social Security Number, date of birth, and income — is encrypted using strong, industry-standard encryption (AES-256-GCM) before it is stored. It is transmitted over a secure (HTTPS) connection, is never displayed in full by default, and is accessible only to authorized finance staff who need it to process your application.

How We Use Your Information

  • To respond to your inquiries and schedule test drives or appraisals.
  • To evaluate and process financing applications, including submitting them to lenders.
  • To complete a vehicle purchase, sale, or trade and the related paperwork.
  • To prevent fraud and comply with legal and regulatory obligations.

How We Share Your Information

We do not sell your personal information. We share it only as needed to provide our services, for example with:

  • Banks and lending partners, when you apply for financing.
  • Government agencies for titling, registration, and tax purposes.
  • Service providers who help us operate (under confidentiality obligations).
  • Authorities when required by law.

Data Retention

We keep your information only as long as necessary for the purposes described here or as required by law. Credit application data is retained in accordance with applicable lending and recordkeeping requirements and is securely deleted when no longer needed.

Your Choices & Rights

  • You may request access to, correction of, or deletion of your personal information, subject to legal limits.
  • You may opt out of marketing communications at any time.
  • Depending on your state, you may have additional privacy rights. Contact us to exercise them.

Cookies

Our site uses essential cookies needed for it to function (such as keeping staff signed in to the admin panel). We do not use them to sell your data.

Contact Us

Questions about this policy or your information? Reach us at:

Car Mart Auto Dealer
7049 Valjean Ave, Van Nuys, CA 91406

This policy is provided for general information and is not legal advice. Consult a qualified attorney to ensure compliance with the laws that apply to your business (for example, the GLBA Safeguards Rule and applicable state privacy laws).